Nationwide Delivery & Returns
Shipping Policy
We offer local delivery across [insert your area here] and aim to get your flowers to you as fresh and lovely as they left the shop. Whether you're sending something special for a birthday, a “just because,” or a heartfelt tribute, we treat every order with care.
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We hand-deliver all our arrangements and wreaths ourselves — no couriers or big vans, just us, making sure everything arrives safely and on time. Delivery costs vary depending on the distance, but we’ll always let you know the total before you pay. If you have any questions or special requests, just give us a ring or pop in — we’re happy to help!
Return & Exchange Policy
We always do our best to make sure you're happy with your flowers, but if something’s not quite right, don’t worry — just get in touch. Whether the blooms weren’t what you expected or you’ve changed your mind, we’ll do our best to sort it out quickly and kindly.
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Because flowers are fresh and made to order, we can’t always offer refunds, but we’re happy to chat about replacements or store credit if needed. At the end of the day, we want you to feel looked after — so just give us a call or drop us a message and we’ll take it from there.